Welcome to I Love PT (“we”, “our”, “us”). We are a personal training and wellbeing consultancy based in Gibraltar, providing fitness, wellness, and lifestyle services to clients across the EU.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website www.ilovept.com, make a booking, or interact with our services. We are committed to complying with the General Data Protection Regulation (EU) 2016/679 (GDPR).

We may collect the following information:
• Personal information: Name, email address, phone number, and other contact details.
• Health information: Any details you provide about your wellbeing or fitness goals to personalise your training.
• Payment information: Processed securely via PayPal. We do not store or have access to your full payment details.
• Technical data: IP address, browser type, device information, and analytics data collected through cookies and similar technologies.
• Communication records: Emails, messages, or other correspondence with us.

We use your data to:
• Provide and manage our personal training and wellbeing services.
• Process payments and manage bookings.
• Communicate with you about appointments, updates, and relevant offers.
• Improve our website, services, and customer experience.
• Comply with legal obligations.

We process your personal data under one or more of the following legal bases:
• Consent: Where you have given clear permission (e.g. signing up for newsletters or providing health info).
• Contract: Where processing is necessary to provide our services to you.
• Legal obligation: For compliance with applicable laws.
• Legitimate interests: To improve our business operations and user experience.

We may share your data with:
• Trusted service providers (e.g. PayPal, website hosting, analytics providers).
• Professional advisers or legal authorities, if required by law.

We do not sell or rent your personal data.

We use cookies and analytics tools (such as Google Analytics) to enhance your browsing experience and analyse website traffic. You can control cookie preferences through your browser settings.

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Under the GDPR, you have the right to:
• Access and receive a copy of your data.
• Request correction or deletion of your data.
• Withdraw consent at any time.
• Object to or restrict processing.
• Lodge a complaint with your local data protection authority.

Requests can be made via email at letsgo@ilovept.com.

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

If you have any questions about this Privacy Policy or your personal data, please contact us at letsgo@ilovept.com.